Through our affiliate, Marathon Technology Services (MTS), we offer an integrated suite of technology solutions and services that are designed specifically to meet the unique needs of a franchisor/franchisee. By leveraging a combination of customized and open source applications, we are able to provide a comprehensive yet cost-effective suite of products that have a proven track record of use in the franchise systems owned by our affiliate, Merrymeeting, Inc. (MMI). Our cost-effective, proven solutions include:

Our intranet solution provides an integrated suite of tools designed to facilitate, improve and maintain collaboration and communications between the franchisor and franchisees as well as amongst the franchisees. Standard tools such as discussion boards, electronic document management/delivery, event calendars, and company and industry news postings/feeds can be combined with optional features such as chat and live support to meet the team building and communication needs critical to any successful franchise. Click here to request more info.

If brand consistency and control are important to your franchise, then our corporate and franchise website solution is your answer. The franchisor’s corporate site is tied to the franchisee sites giving the franchisor the ability to ‘push’ updates to the franchisee sites as needed. A robust security model allows the franchisor to maintain control over the brand by controlling what the franchisees can and cannot do on their individual sites. A content management system (CMS) backend allows the franchisors and franchisees to update page content without needing to know a programming language or call on expensive programmers that do. Click here to request more info.

Having a hard time remembering to follow-up with your prospective franchisees or tracking critical existing franchisee information and documents such as address info, complaint history and contracts? Our franchise relationship management system allows you to track the entire life-cycle of your franchisees from initial contact through to contract renewals; building an electronic version of the franchise file along the way. System-controlled workflows and integration with our website solution ensure that no prospect gets lost, information remains updated, franchise history is maintained and contracts are renewed on schedule. Click here to request more info.

Email Hosting

Our email hosting solution allows you to provide today’s essential communication tool to your franchisees; accessible via any Internet connection around the World. By using your own domain name, you maintain control over and build your brand while eliminating the confusion that often occurs when franchisees choose to use their personal email address for business communications. Flexible delivery options, huge mailbox and message size limits, spam and virus controls, user-controllable auto-responder and forwarding setup are only a few of the features that come standard with our email solution. Click here to request more info.

Our standard solutions are designed to be easy to implement and use ‘out of the box’. In fact, in situations where there isn’t a need for custom design/development or existing application migration, we can typically have any of the above solutions in place within a week’s timeframe. However, if custom design or programming is required to modify any of our solutions to meet your unique requirements or you need a custom solution built from the ground-up, we have a team of talented developers on staff and relationships with third-parties that allow us to offer other services such as:

• Application migration
• Data conversion
• Custom website template design
• Custom programming
• Virtual Private Network design/implementation/management
• … and more